Manage all your affairs from the palm of your hand with our comprehensive mobile banking solution.

How to Get on to KCB Mobi Bank

  • For existing KCB Account holders, download the application form fill it in and visit your nearest KCB branch or Mtaani Agent to register.
  • You will receive an SMS notification with a one-time PIN which you must change to a 4 digit PIN immediately.
  • Always keep your PIN secret and never share it with anybody.
  • Download the KCB Application from your play store for Android, Windows store, Blackberry store or I-phone store to transact via the internet.

 

How to Transact

  • Safaricom, Airtel & YU subscribers to dial *522# and Enter PIN to proceed
  • Via the internet, transact on the KCB App on all phone types irrespective of the operating system. It is available on Windows, Black Berry, I-phone and Android phones.

 

How to Download the KCB App on Your Phone

Android Phones

  • Enable internet connection on your phone
  • Go to Google play store and search for KCB.
  • Download then install the application.
  • Activate the app using your Mobile phone number and current mobile banking pin.(What you use for *522#)

BlackBerry Phones

  • Enable internet connection on your phone
  • Go to Blackberry world and search for KCB.
  • Download then install the application.
  • Activate the app using your Mobile phone number and current mobile banking pin.(What you use for *522#)

iPhones

  • Enable internet connection on your phone
  • Go to App store and search for KCB.
  • Download then install the application.
  • Activate the app using your Mobile phone number and current mobile banking pin.(What you use for *522#)

Windows phones

  • Enable internet connection on your phone
  • Go to Windows store and search for KCB.
  • Download then install the application.
  • Activate the app using your Mobile phone number and current mobile banking pin.(What you use for *522#)

 

Account Balance & Mini statement

  • For only Ksh 30, you can now check your account balance.
  • Get a mini statement and check your transactions.

 

Sending money from your M-PESA account to KCB account

  • Simply transfer money directly from your M-PESA into your KCB account with KCB Mobi Bank via pay bill 522522
  • Go to the Lipa Na M-PESA menu on your phone, Select Pay Bill and enter Pay Bill number 522522, Enter the KCB account number you are transferring money to, enter the amount, Enter M-PESA PIN and confirm to send money.

 

Sending money to any mobile number

  • Send money directly from your KCB account to any mobile number in Kenya.
  • The recipient collects the cash at any KCB branch or KCB Mtaani Agent countrywide.

 

Cash Withdrawal at KCB Mtaani Agents

  • Visit any KCB Mtaani Agent and withdraw cash.
  • Transaction will be initiated by the agent, and customer will receive confirmation message.

 

Account to Account transfer

  • Transfer money directly from your current account to your other KCB accounts e.g. Savings, Cub account.
  • Send money directly from your KCB account to any other person's KCB account.

 

Airtime Purchase

  • Purchase airtime directly from your KCB account to top up your Safaricom, Airtel or YU number
  • Top up any other Safaricom, Airtel or YU number by purchasing airtime directly from your KCB account.

 

Credit card balance & payment

  • Check your KCB credit card balance on KCB Mobi Bank
  • Pay your KCB credit card bill.

 

Bill Payments – Available on KPLC Post Paid, KPLC Tokens, DSTV, GOTV, JAMBO JET & ZUKU

How to pay your bill using USSD (*522#)

  • Dial *522#
  • Select Bill Payments
  • Select Option 1. Pay Bill
  • Select Biller e.g. KPLC PostPaid
  • Select Account to debit
  • Enter Bill Account No e.g. 1234567-01
  • Select Pay Total Amount or Pay Partial Amount
  • Select Send to pay your bill

How to pay your bill using the KCB App

  • Open the downloaded KCB Application
  • Select Transact
  • Select Pay Bill option
  • Select Biller

In the Pay Bill screen:

  • Select Account to debit
  • Enter the Billing account number in the field “Account no”
  • Enter the Amount you want to pay
  • Select submit to pay your bill

How to use ‘Save My Bill’ using USSD (*522#) – Beneficiary Management

  • Dial *522#
  • Select Bill Payments
  • Select Option 2. Add My Biller
  • Select Biller e.g. KPLC PrePaid
  • Enter Biller Reference number i.e. Billing Account number e.g. 12345678912
  • Enter Biller Alias e.g. Home PrePaid
  • In the Add My Biller screen select option 1 and press send to Add Biller

How to use ‘Pay My Bill’ using USSD (*522#) – Beneficiary Management

  • Pre-requisite (First use Save My Bill)
  • Dial *522#
  • Select Bill Payments
  • Select Option 3. Pay My Bill
  • Select Account to debit
  • Select Biller e.g. Home PrePaid (Biller Alias)
  • Select Pay Total Amount or Pay Partial Amount
  • Select Send to pay your bill

Invite a friend

  • Invite your family and friends to enjoy this new exciting service from KCB.
  • Enter their phone number and they will receive a message from KCB asking them to join KCB Mobi Bank.

What are the charges

  • Dialing on to KCB Mobi Bank via USSD is charged by your mobile phone subscriber. Safaricom subscribers pay Ksh 2.
  • Balance enquiry is charged at Ksh 30
  • Mini statement is charged at Ksh 30
  • Forex rates are free.
  • Airtime purchase for own phone and other phone is free.
  • M-PESA transfer from KCB account to M-PESA is Ksh 55


Sign up for our Newsletter

Stay informed with what we have been upto!

NSE

Personal
Accounts Cards Loans Investments
Fixed Deposits Call Deposits Treasury Bill & Bonds Dual Currency Deposits Short Term Credit Loans
Forex Diaspora Banking Ways to Bank Search
Business About Us
Who We Are
Our Philosophy Our History Governance Our Standards Awards Ethics
News & Events Sponsorships
KCB Football Club
Careers Tenders Search Vacancies
Contact Us Internet Banking Witty Banker
Loading