Contact Details

Talk to us today

Email

  • contactcentre@kcb.co.ke

Tel

  • +254 (20) 2287000

SMS

  • 22555

Fax

  • +254 (732) 187001
  • +254 (711) 087001

Social

Corporate Head Office

Email corporate@kcb.co.ke corporateservice@kcb.co.ke Tel +254 (20) 3270199 +254 (20) 2229685

Corporate Desk

Tel +254 (20) 2218914 +254 (20) 2229113 +254 (20) 2223837 +254 (20) 2216683

Treasury Division

Email kcbtreasury@kcb.co.ke Tel +254 (20) 2219966 +254 (20) 3270296 +254 (20) 3270735 +254 (20) 3270896 +254 (711) 012478 +254 (711) 012772

Asset Liability (ALM) Desk

Tel +254 (20) 3270054 +254 (20) 3270668 +254 (20) 3270873 Trading Desk +254 20 3270367

Customer Care desk

Email contactcentre@kcb.co.ke Tel +254 (20) 2287000 +254 (732) 187000 +254 (711) 087000 SMS 22522 Fax +254 (732) 187001 +254 (711) 087001

Pilot Lines

Email contactcentre@kcb.co.ke Tel +254 (20) 3270000 +254 (20) 2851000 +254 (20) 2852000 Cell +254 (711) 012000 +254 (734) 108200

Contact Form

Service

We commit to giving you professional, timely and friendly service, and always treating you in a fair and ethical way.

Information

We will communicate all relevant information to you in a clear and timely fashion in order to assist you in making informed decisions.

Security and Privacy

To ensure you enjoy secure and reliable banking, we will treat all your personal information as private and confidential.

Access to Your Money

Through our branches, ATMs, Agents, Mobile and Internet Banking solutions, we give you easy and convenient access to financial services.

Customer Care

Queries, complaints and feedback can be submitted at any of our branches during working hours, or via our 24-hour contact center.

Community Support

We support and continuously work towards improving the living conditions in our communities based on our pillars of education, health, enterprise development, humanitarian relief and the environment.





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