TELLER FOR QUARTIER ASIATIQUE BRANCH

Reporting to the Head Teller, the job holder will provide seamless, timely, attentive and responsive Cashiering services to customers.

Key Responsibilities

• Paying and receiving of cash instruments to customers.
• Validation of cash transactions.
• Maintain adequate cash in till and evacuate excess cash
• Ensure adequate security of cash in the till.
• Reconciliation of cash: Balancing of cash, initiating till closure
• Analyse, resolve and escalate customer complaints as appropriate.
• Cross selling of bank products.
• Manage revenue collection.
• Adherence to AML and KYC in order to mitigate against risks

The Person

The successful candidates should have the following requirements:

• A university degree preferably in a business related field.
• At least two (1) years’ experience in one of the following areas: Sales and Customer Service or equivalent similar experience.
• Experience in sales will be an added advantage.
• Excellent interpersonal and communication skills with the ability to network and develop strong business relations.
• Strong customer focus, the ability to analyze and solve problems, think creatively and innovate.
• Flexible, resilient, energetic and dynamic.
• Ability to work under pressure and meet short deadlines.