Tellers

Reporting to the Head Teller, the job holder will provide seamless, timely, attentive and responsive Cashiering services to customers.

Key Responsibilities:

• Paying and receiving of cash instruments to customers.
• Validation of cash transactions.
• Maintain adequate cash in till and evacuate excess cash
• Ensure adequate security of cash in the till.
• Reconciliation of cash: Balancing of cash, initiating till closure
• Analyse, resolve and escalate customer complaints as appropriate.
• Cross selling of bank products.
• Manage revenue collection.
• Adherence to AML and KYC in order to mitigate against risks

The Person:

The successful candidates should have the following requirements: 

• A university degree from a recognized institution
• At least one year's experience in bank operations or sales in banking sector.
• Excellent interpersonal and communication skills with the ability to network and develop strong business relations. 
• Strong customer focus, the ability to analyse and solve problems, think creatively and innovate. 
• Flexible, resilient, energetic and dynamic.
• Ability to work under pressure and meet short deadlines.

The above positions are demanding roles and the Bank will provide a competitive package for the right candidates.  If you believe you can clearly demonstrate your abilities to meet the criteria given above, please log into our Recruitment Portal and submit your application.

Your application must be received by 21^st Jan, 2025

To be considered, your application must have:

1. A copy of your ID.
2. Degree certificate.
3. Birth certificate (of self).
4. Police Clearance Certificate (less than 3 months old).

Only shortlisted candidates will be contacted.